1. Overview

Thank you for purchasing a query plan on History-timeline.net. We strive to provide a high-quality AI-powered history timeline generation service. This Refund Policy explains when and how you can request a refund.

2. Eligibility for Refund

You may request a full refund within 7 days of your purchase date if all of the following conditions are met:

• You have not used more than 2 queries from the purchased plan.
• Your account is in good standing and has not violated our Terms of Service.

3. Non-Refundable Situations

Refunds will not be issued in the following cases:

• More than 7 days have passed since the purchase date.
• You have consumed more than 2 queries from the purchased plan.
• The account has been suspended or terminated due to policy violations.
• The purchase was made using a fraudulent payment method.

4. How to Request a Refund

To request a refund, please send an email to [email protected] with the following information:

• Your registered email address
• Order number (found in your Member Center > Orders)
• Reason for the refund request

We will review your request and respond within 3 business days.

5. Refund Processing

Approved refunds will be processed to the original payment method within 5–10 business days, depending on your payment provider. Once a refund is issued, the corresponding query credits will be removed from your account.

6. Partial Refunds

We do not offer partial refunds at this time. Each refund request covers the full amount of the specific order.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated "Last updated" date. Continued use of the service constitutes acceptance of the revised policy.

8. Contact Us

If you have any questions about this Refund Policy, please contact us at: [email protected]